Privacy Policy
Highways & Drainage Solutions Ltd
Last updated: 06/03/2026
Highways & Drainage Solutions Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information that you provide when using our website.
This policy applies to visitors of our website and any individuals who contact us through our website or other communication channels.
Information We Collect
We may collect and process the following types of personal information:
Information you provide directly, including:
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Name
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Email address
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Phone number
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Company name
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Project details or enquiry information submitted through contact forms
Information collected automatically, including:
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IP address
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Browser type and version
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Pages visited on our website
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Time and date of visits
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Website usage data through analytics tools
This information helps us understand how visitors use our website and how we can improve our services.
How We Collect Information
We collect personal information when you:
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Submit an enquiry through our website contact form
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Contact us by email or phone
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Request information about our services
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Interact with our website
Some information is collected automatically through website analytics and cookies when you visit the site.
Why We Collect Your Information
We collect personal information for the following purposes:
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To respond to enquiries and provide information about our services
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To communicate with clients and potential clients regarding projects
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To improve our website, services and user experience
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To maintain internal records and project communications
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To comply with legal or regulatory obligations
We only collect information that is necessary for these purposes.
How We Store and Use Your Information
We take appropriate steps to ensure that personal data is stored securely.
Personal information collected through our website may be stored using secure systems provided by Wix and other trusted service providers.
We use personal data only for legitimate business purposes and do not sell, rent or trade personal information to third parties.
Your information may be shared with trusted third-party service providers where necessary to operate our website or provide our services. These may include:
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Website hosting providers
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Analytics services such as Google Analytics
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IT and website management services
Information may also be disclosed if required by law or regulatory authorities.
How We Communicate With You
If you contact us through our website, we may respond via:
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Email
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Telephone
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Written correspondence
We will only contact you regarding your enquiry or related services. We do not send unsolicited marketing communications unless you have given consent.
You can request that we stop contacting you at any time.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies may collect information such as:
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Website usage data
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Browser type
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Device information
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IP address
We may also use third-party services such as Google Analytics or other Wix tools that place cookies on your device to collect anonymous usage data.
These third-party providers have their own privacy policies governing how they process information.
You can control or disable cookies through your browser settings.
Your Rights
Under UK data protection laws, you have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal data
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Withdraw consent for the use of your personal data
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Object to or restrict certain types of data processing
To exercise any of these rights, please contact us using the details below.
Withdrawing Consent
If you no longer wish for us to process your personal information, you may request that we update or delete your information by contacting us.
We will respond to such requests in accordance with applicable data protection laws.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or data practices.
Any updates will be published on this page with a revised “Last updated” date.
We recommend that visitors review this page periodically.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Highways & Drainage Solutions Ltd
London, United Kingdom